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Posts
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Joined
Everything posted by kpturner
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What does that mean? My knowledge of internet nerd language isn't up to speed.
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Correct - no car parking renewals showing.
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From David Luker in response to problems with the online system:
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From David Luker in response to problems with the online system:
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It is not obvious to software experts either - which I am supposed to be :smt087 What we have here is a generic system that has probably been bastardised to fit the SFC IT system and they have not (or cannot) modify the field labels to make it more user friendly. A good online system is supposed to be idiot proof, but I know from experience that is not always easy. However, a simple change of a field label cannot be rocket science. :mad:
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Just received this prompt response:
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Probably me just thanking you for DL's email address. I have sent him my list of woes now.
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It usually does that when it doesn't have any registration information for your customer number. When did you register for online ticketing?
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You have actually registered I guess??
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Can you PM me his email address so I can appraise him of the bug(s). Thanks.
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I really wanted to post a hilariously witty ****-take of the OP but I can't think of anything original.
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Did you actually manage to successfully click the "Buy" button though?
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The user name and password for the ticketing system are completely different to the user name and password for the OS. Once you have registered, the user name will be your 7 digit account number. Is that what you are using?
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What has patience got to do with it? If the online method is the only one you have access to, and it doesn't work, then having patience is not going to help - especially if it is not resolved by the time the renewal period expires (31st July).
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It is misleading I know, but some people are confusing logging in to the OS as the same as logging in to the online ticket system - but they are two different things. From the main OS you can find the online ticket site from the "Tickets" link or (as I posted above) you can just go directly to https://tickets.saintsfc.co.uk/SFC_Online/login.asp You then log in with your Customer account number (once you have registered).
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It is definitely not down at the moment: https://tickets.saintsfc.co.uk/SFC_Online/login.asp Log in with your customer number (that is the user name) and password.
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LOL - I don't think the rush has much to do with it. This won't be fixed until a programmer sorts out his crap code - and I am talking from experience. You should be able to log in though. Are using using your 7 digit account number for your user name - that is the one to use (for example, mine is 10001xx).
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Barely 48 hours from the brink of extinction and we are already back to worrying about trivial things like the type of beer in the concourse - LOL
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Saints refuse to deny Strachan at club last night
kpturner replied to Matthew Le God's topic in The Saints
I know he is rich but it is a bit excessive wanting them both isn't it? What if they don't see eye to eye (similar heights though aren't they)? :-) -
I have PM'd my email address to you so you can email a screenshot to me if you like.
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Can you renew mine while you are there ;-) I am on crutches and I am bloody useless at the moment. I'll pay you back - honest.
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You have actually logged in I suppose?
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No - that is already defaulted in when you log on. It already knows your customer number, season ticket, renewal price etc. In fact it is pretty slick apart from the important bit.
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Top right corner
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Have you tried the option to get a reminder of the password? It is case sensitive by the way. For me it all went very smoothly apart from the all important last step. Great website - no contact details at all to report problems. Liebherr out !! :-)