i was with tiscali for 4 years when i decided i would leave to get a cheaper deal with sky
they said they would give me a great deal @ £4.99 per month which i accepted
5 months later after several phone calls they still charging me £14.99
i then cancelled but they still owe me £75 in over payment and about £150 in phone calls to them to try and sort out
this was in april still trying to get money back
so no dont use them