davefoggy

The ticket office is an utter shambles and the club has forgotten or chooses to ignore its core values. Here's why... I am a season ticket holder of 20+ years and have been to every home game through the good times & bad. I go to the games with my brother, dad and a mate. I have kids of mine own now and my eldest is Saints mad, so I thought I would try and get a ticket for him for the West Ham game, how utterly silly of me. One of the seats in front of us is usually available as not owned by a season ticket holder, so I checked and it is free for the West Ham game. Went to order it online as an under 11 ticket at £14 (my son is 9) but system wouldn't let me buy it on its own. So I called the ticket office the next day and explained the situation, that I wanted to buy an extra ticket for my son but she refused to sell me the ticket stating that an Under 11 ticket can only be purchased at the same time as an adult ticket. Now I understand this, but I was hoping for a little commonsense here as I already have purchased an adult ticket (my season ticket) She was most unhelpful and wouldn't put me through to her supervisor as she said I would be told the same by her supervisor as she had just told me. I was advised if I didn't like it then I should call customer services, which I did. The man in customer services was equally unhelpful and refused to sell me a ticket for my son. When questioned his reply was, "it's against the rules" so when I politely asked again if there was any way he could help, he said no and that "the software won't let me do it". Totally outraged I have emailed the club to express my disappointment but 3 days later I have no reply. I am just a father trying to take his Saints mad son to a home game, (like my dad took me to The Dell) that's all. Is that really too much to ask of our "family club"??? I can't afford to take him to every home game but maybe 2 or 3 in the season would have been nice...but no chance of that. What about encouraging the next generation of Saints fans?? I feel there should be an element of common sense applied here surely?? I run a business and wouldn't dream of turning away a customer in this way. I think the whole club from top to bottom need to have a long hard look at themselves....

Crazy price. I would have gone if it was a tenner. So would my brother and dad, £30 total. No way any of us are paying that

They look happy dont they!!!!

Theres a lad a Crystal Palace, I think his name is Puncheon, we should buy him he looks good.....oh hang on...

utter utter tripe. i fear that MP may well be clueless.......very worrying. we will get mullered against the big boys

Yep, count me in for all 3! Happy memories, except Matts pen miss of course. Took my then gf to ZDS final to impress her but she dumped me soon after! (Not that i am still bitter or anything....)

bloody hell i hate di canio and sunderland

if we don't win this, then i am blaming Fox

this is cool! any chance of a link to watch the game on a live stream?

only one team in it so far!!

Thankyou Markus

Walking into The Dell.....

Great news - well done Rickie! I honestly thought my 9 year old boy was going to cry with joy, never seen his face light up so much, not even on xmas day! Just goes to show honest hard works does pay off in the end

I always play Lee on right wing, he is **** hot!!!! And i always leave Fox out...how sad of me!

Very nice shots

Well done Wigan, they deserved their win. Worried now as they can achieve anything. Arsenal not played for 10 days and Wigan on a high.....anything can happen. And Benteke out for the Wigan-Villa game, dont bet against 2 Wigan victories, remember no team that has won the FA Cup has been relegated...... We need to win tomorrow. COYR !!!!

Thanks

My first visit to Sunderland tomorrow, any pub suggestions?

Charlton away, boxing day. Get there only to find out game called off....

YES!!! come on swansea, you can beat this ****!!!

Same here, and working on monday! Better be worth it...

I miss the Dell...

is there a fancy dress theme for this game?

Is it skacel?

Love it!!!!!!