The thing I miss is feeling any kind of connection with most of the players, even when we were on the way up and the players were earning lots of money, they seemed like real people, and many of them had been with us for a long time and didn't seem to be going anywhere.
Once you get to the level we are now the money is so unbelievable it's hard to identify with the players or feel like we're all in it together, plus the good ones generally only stay for 2 years max.