I gave up months ago having seen my first game at The Dell in 1947. The PLC turned me into a customer, who for a while was happy to purchase the product on offer in the results-driven business. However, the product lost its appeal in the competitive marketplace and since the company has compromised on its loyalty to its customers as a result of poor managerial and marketing decisions over recent years, it can hardly be surprised that the customers no longer find the product to be value for money.
All of the above is, of course, Rupespeak....well, he started it.
We used to be a football club.